Help Centre
Got questions?
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Everything you need to know about the planner, your order, and building your setup.
Sticker sheets, pen loops, tab dividers, dashboards, and sticky dots.
Undated versions launch first, with dated versions to follow.
Yes, every insert is designed for the A5 six-ring format.
Yes. That's the whole point — refill and rearrange inserts anytime.
No. The binder comes on its own so you can choose exactly which inserts and extras suit you.
Undated, so you can start any day without wasting pages.
It's an A5 six-ring binder system, not a fixed notebook. Swap inserts, refill pages, and rebuild your setup as your life changes.
Orders are processed within 1-3 business days. Standard shipping takes 5-8 business days within Canada and 7-14 business days internationally. You will receive a tracking number once your order is on its way.
At this moment, we only ship within North America.
Absolutely. You will receive a tracking number via email as soon as your order leaves our facility.
Only our A5 binder planners can be returned, and only for manufacturing defects reported within 14 days of delivery — approved returns are issued as store credit. All inserts, accessories, and other items are final sale. Full details are in our Returns & Refunds Policy.
We are so sorry! Please contact us within 14 days of receiving your order with a photo of the damage and your order number. We will make it right.
The Cavie planner is A5 size (148 x 210mm / 5.8 x 8.3 inches). It uses a 6-ring binder mechanism so you can add, remove, and rearrange pages as needed.
We begin processing orders quickly, so changes or cancellations can only be accommodated within 2 hours of purchase. Please contact us as soon as possible.
All Cavie accessories -- inserts, stickers, pen loops, dividers, covers, and charms -- are designed for the A5 6-ring binder. Third-party A5 inserts with standard 6-ring spacing are also compatible.
Yes! The Cavie ecosystem is ongoing. Sign up to our newsletter to hear about new inserts, sticker sheets, and accessories before anyone else.
Still not sure?